Shipping Policy

Shipping and Delivery Policy

Last Updated: August 2026

At Globixamart, we are committed to delivering your orders quickly, safely, and efficiently. We proudly offer Pan-India delivery, ensuring that no matter where you are in the country, you can enjoy our premium gadgets and lifestyle products.

1. Order Processing and Dispatch

  • Processing Time: All orders are processed and dispatched from our fulfillment center within 24 to 48 hours (excluding Sundays and public holidays) after receiving your order confirmation email.

  • Order Delays: In rare cases of high order volumes or unforeseen circumstances, shipments may be slightly delayed. If there is a significant delay in the dispatch of your order, we will contact you via email or telephone.

2. Shipping Partners

  • To ensure the fastest and most reliable delivery experience, all our shipments are powered and managed by Shiprocket.

  • Depending on your pin code, your order will be shipped via trusted, top-tier courier partners such as Delhivery, BlueDart, Xpressbees, Ecom Express, or Shadowfax.

3. Estimated Delivery Timelines Once dispatched, the estimated delivery time depends on your location:

  • Metro Cities: 2 to 4 business days.

  • Tier 2 & Tier 3 Cities: 3 to 6 business days.

  • North East India & Remote Locations: 5 to 8 business days.

  • Please note that delivery timelines are estimates and are not guaranteed. Weather conditions, strikes, or remote area accessibility may cause minor delays.

4. Shipping Charges

  • Shipping charges for your order will be calculated and displayed clearly at checkout before you make the payment.

  • (Optional: If you plan to offer free shipping, you can add) We offer Free Standard Shipping on all orders above a specific cart value. For orders below this value, a nominal flat-rate shipping fee will apply.

5. Shipment Tracking

  • Transparency is our priority. As soon as your order is handed over to our delivery partner, you will receive a Shipment Confirmation email and SMS containing your tracking number(s).

  • The tracking link (powered by Shiprocket) will become active within 24 hours of dispatch, allowing you to track your package in real-time until it reaches your doorstep.

6. Non-Serviceable Pin Codes

  • While we strive to deliver across all of India, there may be certain remote pin codes that are currently unserviceable by our courier partners. If your area falls under a non-serviceable zone, our system will notify you at checkout, or our support team will contact you to cancel and refund the order.

7. Damaged or Lost Packages

  • Globixamart is not liable for any products damaged or lost during shipping. However, we value our customers. If you received your order damaged, please refuse the delivery if the packaging is visibly tampered with, or contact us immediately within 24 hours of delivery at support@globixamart.in with unboxing photos/videos so we can assist you in filing a claim with the courier partner.